We do - not - take responsibility for losses and/or omissions on part of shipping companies, post and/or customs offices.
International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Belgium, Denmark (excl. the Faroe Islands and Greenland), Germany, France (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Luxembourg, Austria, Spain (incl. the Balearic Islands, excl. the Canary Islands), United Kingdom (excluding Gibraltar and Channel Islands), Sweden.
Bulgaria, Estonia, Finland, Hungary, Ireland, Croatia, Latvia, Lithuania, Poland, Portugal (incl. Azores and Madeira), Romania, Slovenia, Slovakia, Czech Republic Albania, Andorra, Bosnia-Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, the Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus.
All other countries.
If your purchase has been damaged during transport, we will assist you in submitting and settling your damage claim.
Shipping companies use strict rules to avoid having to settle and pay out damage claims!
For example - In order to make a successful insurance claim, you must have a damage report made by the shipping company that delivered the 'damaged' goods at your end and this damage report must be submitted by us to our local shipping company within 7 to 10 days after delivery - and that's just to get started......
If you need help or more info let us know!